Puducherry youth helpline app policies

This privacy policy outlines how we collect, use, and protect the personal information of users of our mental health mobile app designed for young people. By using our app, you agree to the terms outlined in this policy.

What information do we collect?

We may collect personal information, such as your name, age, email address, phone number, location, and other information you provide to us when using our app. We may also collect information about your use of the app, such as your interactions with the app and your device information.

How do we use your information?

We use your personal information to provide you with mental health services through our app. We may also use your information to personalize your experience with our app and to improve our services. We may share your information with third-party service providers who assist us in providing our services, but we will not share your information with other third parties without your consent.

How do we protect your information?

We take the security of your personal information seriously and have implemented appropriate measures to protect your information from unauthorized access, disclosure, and use. However, no security measures are foolproof, and we cannot guarantee the security of your information.

How long do we keep your information?

We will retain your personal information for as long as necessary to provide you with our services and as required by applicable laws and regulations. If you request that we delete your personal information, we will do so as soon as practicable, subject to any legal obligations that require us to retain certain information.

How can you control the sharing of your information?

You may control the sharing of your personal information by adjusting the settings in our app or by contacting us at [contact information]. You may also request that we delete your personal information from our records. However, please note that deleting your information may affect your ability to use our app or receive our services.

How can you access or modify your information?

You may access, modify, or delete your personal information by contacting us at [contact information]. We will respond to your request within a reasonable time and will take reasonable steps to verify your identity before granting access or modifying your information.

Changes to this policy

We may update this privacy policy from time to time by posting a new version on our website or within the app. We encourage you to review this policy periodically to stay informed of our practices regarding the collection, use, and protection of your personal information.

Contact us

If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at +91 413 222 4243

Last updated: March 21, 2023